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Most MSPs have Engineers that focus on the technical aspects of solutions and lose sight of the Client as a…
Addigy is a comprehensive cloud-based platform designed specifically for Apple devices. It provides Black Line with the tools necessary for…
After Hours Premium Rate Policy If needed, the Black Line Engineering Team can be made available for work outside the…
IT Providers vary greatly on whether or not they use a Monitoring System to aid in general IT support. For…
Amazon Web Services (AWS) Virtual Machines (VMs) are a type of cloud computing service that provides users with a virtual…
Android™ App Development Black Line Offers Full Stack Android™ Native App Development Transform your business by getting your data, your…
Data integration and API development is a niche skillset that time, experience and numerous use cases are needed to hone…
Apple iOS™ App Development Black Line Offers Full Stack Apple iOS™ Native App Development Transform your business by getting your…
Asset Management Services We centralize all your IT assets; from hardware, software and subscriptions. Can’t find a warranty? We can.…
Auvik Network Monitoring is a comprehensive network infrastructure monitoring solution designed to provide real-time visibility and monitoring of all devices,…
Auvik Traffic Insights is a network monitoring and analytics tool that helps businesses understand and optimize the performance of their…
Azure Active Directory (Azure AD) is a cloud-based identity and access management service. This service helps your employees access external…
Azure File Storage is a cloud storage service that allows businesses to store and access files using the industry standard…
Azure SQL Server is a cloud-based database management system that helps businesses store, manage, and analyze large amounts of structured…
Azure Virtual Machines is a cloud computing service that allows users to create and manage virtual machines in Microsoft’s Azure…
Azure Web Apps is a fully managed Platform-as-a-Service (PaaS) offering that enables you to build, deploy, and scale web applications…
Black Line is here to give you peace of mind with various backup and disaster recovery plans customized to the…
We simply get it done Part of Black Line discipline Transparency We make sure there is a backup too common…
Barracuda Web Application Firewall (WAF) is a cloud-based or on-premises security solution that protects web applications from a wide range…
Barracuda Cloud Archiving is a cloud-based email archiving solution that helps businesses to store, manage, and retrieve their email data…
Barracuda Cloud-to-Cloud Backup is a cloud-based data backup and recovery solution that helps businesses protect their data stored in cloud…
Barracuda CloudGen Access is a cloud-based remote access solution that allows businesses to provide secure and easy access to network…
Barracuda Impersonation Protection is a security solution that helps businesses protect against email-based impersonation attacks, also known as “business email…
Barracuda Cloud Email Filtering is a cloud-based email security solution that helps businesses protect against spam, phishing, and other email-borne…
Barracuda Forensics & Incident Response (BFIR) is a tool that provides automated and accurate incident response and forensic analysis capabilities…
Barracuda Total Email Protection is a comprehensive solution for securing and managing email communications. It provides a range of features…
Black Line IT’s Data Recovery Platform is a comprehensive solution for retrieving lost or inaccessible data from a variety of…
Black Line 360 Means Your Business is Covered in All Technical Directions One call and the Black Line 360 network…
A co-location data center, like Black Line’s Apollo Data Center, is a type of data center facility where businesses can…
Black Line IT Helpdesk Procedures If you are experiencing any IT or software related difficulties within your company, please follow…
You need your business software to work for you, with as little work as possible. That’s why our custom software…
We can’t provide gold standard service to our clients unless we provide a gold standard experience to our team. That…
Your business’ information technology infrastructure is one of your most important assets. If you don’t give it the proper attention,…
Citrix is a Virtual Server solution designed to enable secure and efficient access to applications and data, as well as…
As a registered, trained, experienced partner in the underlying technologies Black Line is going to implement the technologies that truly…
Although the construction industry still relies on shovels and other old-fashioned tools to get the job done, builders also have…
We look forward to answering your questions. We are always available to provide any support you need. Let’s talk. 630.388.1700
N-Able Cove Backup is a comprehensive data backup and recovery solution designed to protect businesses of all sizes against data…
Custom Software Development: Construction/Implementation Developing custom software is a very complicated and often hard to understand process. It is filled…
Cybersecurity Services As larger companies become more savvy about the security decisions, hackers are finding small to medium-sized businesses an…
Cyber Security Resources In 2020, the average cost of a data breach was USD 3.86 million globally, and USD 8.64 million…
Our competitors claim to be regularly reviewing an organization’s backup solutions but do not, we have found over 50% of…
Datto Backupify is a cloud-based data backup and recovery solution that is designed specifically for small to medium-sized businesses. It…
Datto RMM (Remote Monitoring and Management) is a cloud-based platform that allows IT service providers to manage and safeguard their…
Datto EDR is a cloud-based Endpoint Detection and Response tool. It can detect and respond to advanced threats and takes…
Datto RMM Ransomware Detection is a powerful feature within the Datto RMM platform that proactively identifies and helps mitigate ransomware…
Datto SaaS Protection is a comprehensive cloud-to-cloud backup solution designed to protect critical data stored in Software-as-a-Service (SaaS) applications, such…
The Dell physical server is a powerful and scalable computing solution designed for businesses of all sizes. With a high-performance…
No two businesses are alike. That’s why you need marketing targeted to your business, and your clients. At Black Line…
Documentation is often the least favorite task for IT Engineers to perform. Properly documenting IT systems, processes and policies is…
DUO Multi-Factor Authentication (MFA) is a security tool that adds an extra layer of protection to your login process. It…
Email Policy This email and any files transmitted with it are confidential and intended solely for the use of the…
By providing qualified Engineers that are trained and experienced, not just entry level. Treating people as people, not arrogant or…
Impacting the lives of the employees of our Clients is a core value of Black Line of which training is…
General Billing Terms Policy General Billing Terms CLIENT understands: Upon placement of an order payment for product is due by…
Graphus is an advanced email security solution with the primary function of protecting against phishing attacks and email-based threats. It…
When the health and wellbeing of patients are on the line, healthcare providers need to know they can count on…
Black Line’s key differentiator is that we genuinely care about the people we are serving and the impact that IT…
Helpdesk & Rapid Response Debbie Is not alone. Don’t let disruptive technology distract your staff. Technology glitches not only keep…
Who We Serve We’re not just about the IT, we’re also about the people behind the IT It’s not just…
Our assessment customizes our efforts to fit the client’s needs We understand before we begin solving Mature – Gold standard…
We are intentional with limiting or aligning our efforts with the needs of the business **planning** Improvements phased to align…
BL has the business process designed to ensure these services get done Dedicated Engineers just for maintenance Competition usually not…
Infrastructure Services Terms and Conditions Black Line IT has three Monthly Service Agreements options to meet the IT needs of…
Our range of IT services for insurance companies in and around Chicago is backed by more than 20 years of…
IS Decisions FileAudit is a powerful software solution that helps businesses track and audit access to their files and servers.…
If you believe your company is too small to be the victim of cybercrime, you’re wrong. Hackers don’t care how…
IT Documentation & Procedures Services How can you build best practices? IT documentation is daunting, not easy and a bit…
IT Improvement Project Services You might have a great IT team in place, who are a perfect fit for day-to-day…
You need IT to get things done; and not worry about the underlying structure. That’s our job. Our team of…
We know your technology is an important tool—it’s not only critical to your business operations, but to your entire team.…
With a combination of deep technical experience and financial industry expertise, our teams can create customized financial IT solutions that…
IT Support Services We understand that every company has unique needs; Black Line IT will match your technology needs with…
Kaseya Darkweb ID is a security solution that monitors the darkweb for potential threats to an organization, such as the…
Kaseya RocketCyber SOC (Security Operations Center) is a security solution that provides businesses with a team of security experts who…
Law Firm IT Services and Support by Black Line IT Our comprehensive approach to IT support for law firms means…
Malwarebytes is an anti-malware software that is designed to detect and remove malware, such as viruses, spyware, and Trojans, from…
From automation to connected devices to AI-assisted preventive maintenance, technology touches practically every aspect of the manufacturing industry. However, a…
A history of looking at IT differently Today, Black Line IT is an IT management company delivering customized solutions that…
Our clients are big enough to need support, but not so big that they’ve lost sight of who they are,…
Microsoft 365 is a subscription-based service that provides users with access to a range of productivity tools, including Office apps…
Microsoft Exchange is a business email and calendar software that allows organizations to manage email, schedule meetings, and organize tasks.…
Microsoft Office is a comprehensive suite of productivity software that includes applications such as Word, Excel, PowerPoint, and Outlook. It…
Microsoft Remote Desktop Services (RDS) is a software platform that allows businesses to deliver remote access to applications and desktops…
Microsoft SQL Server is a relational database management system (RDBMS) that is used to store and manage data used by…
Mobile App Development Services We look at IT differently. With a focus on people over profitability and knowledge sharing over…
In a relatively new industry, Black Line has over 30 years experience designing, building and supporting custom business software solutions.…
Maintenance is often an ignored and under-prioritized aspect of the software development lifecycle. Most Engineers view maintenance work as tedious…
Microsoft Project is a project management software that allows users to plan, schedule, and manage projects. It is primarily used…
Microsoft Visio is a diagramming and vector graphics application that allows users to create professional-looking diagrams, charts, and other visual…
MyGlue is a document and credential management platform designed to help businesses keep track of important documents and login credentials…
No matter what type of business you have, you need information technology to keep up with the pace of the…
Network Attached Storage (NAS) is a type of data storage device that can be connected to a network and accessed…
Black Line recognizes that networking technologies require the same amount of attention, training and urgency than any other IT infrastructure…
Take your tech off your to-do list, and put it on your win list. Turn to a company that doesn’t…
Outsourced IT “A company should only engage in front door activities, with back door activities handed over to those companies…
Outsourced Software Development Outsourced Software Development with Black Line enables your business to create software systems tailored to how you do…
This product is full-scale automated penetration testing platform that incorporates the latest knowledge, methodologies, techniques, and commonly used tools of…
Black Line is an IT Infrastructure company and Phone system technology aligns perfectly with our skillset. Most companies that provide…
Preventative IT Maintenance Services Black Line gives peace of mind with the upkeep of your organization’s networking components, exceeding industry…
Accurately and comprehensively managing IT purchase information is central to our IT Management processes, so IT Assets are always accurate…
Project Management Developed over 20 years of successful IT projects, Black Line has developed its own Project Management process to…
The Black Line team fully understands the impact any IT project can have on an organization and is intentional about…
Helping people find their dream homes or ideal business locations requires being plugged in and connected to everything that’s going…
RingCentral is a cloud-based VoIP (Voice over Internet Protocol) phone system that provides businesses with a range of communication tools,…
Storage Area Network (SAN) is a specialized, high-speed network that provides block-level access to data storage. SANs are primarily used…
BullphishID is Black Line’s Security Awareness Training and phishing testing platform. It is an online learning management system which deploys…
If competitors are even providing this service, Black Line provides an automated, low impact to the end-user and is highly…
Supporting security products requires active review, evaluation and vetting of products. In addition, training Engineers the best practices for supporting…
Black Line recognizes that server technologies have a greater potential impact to business operations than other technologies. As such, Black…
Black Line has an established inventory of best practices organized in a thorough way to leave no stone unturned. If…
Software Assessment Services Not all software ideas make it to the full development and they shouldn’t. This stage of development…
Software Capabilities: Software Development & Related Services APPS Custom development Web, Windows Mobile App iOS, Android Integration WCF Services, REST/SOAP, Direct…
Welcome to Our Software Demo! Click around below to explore some of our capabilities, or click on the button to…
Black Line balances the need for a detailed specification with the reality that not all business logic can be captured…
Software Development Agreement This Software Development Agreement (“Agreement”) is entered into between Black Line Consulting hereafter referred to as “BLC”…
Software Development Expectations Custom Software Development has unique scoping, project management and communication challenges. Below are some expectations to consider…
Software Development Process Developed over 20 years of successful IT projects, Black Line has developed its own process to ensure…
Black Line is forward thinking and proactive management is part of our culture and central to our best practices. Most…
Software Documentation Software Documentation means Black Line comprehensively documents the details of each system it creates. It is an industry fact…
Software Maintenance Services Black Line IT provides high-level upkeep monitoring and maintenance to your internal and 3rd party systems to…
Software Maintenance Software Maintenance means the various toolsets and technologies necessary for software development are continually adjusted, patched and upgraded. BLC incorporates…
Black Line Mobile App Maintenance Program Why Mobile App Maintenance is important: There are three primary components when it comes…
Software Proactive Services Software Proactive Services will ensure your IT systems are available when you need them. Black Line monitors…
Just like other Black Line proactive services, there must be operational disciplines in place to ensure regular proactive tasks are…
Software Services Terms and Conditions Black Line IT has three Monthly Service Agreements options to meet the IT needs of…
Software Support Services Needing software support can look like a lot of things, like using out-of-date software systems to experiencing…
Software Support With over 20 years of experience, Black Line’s Software Support Services are the perfect fit once your custom software…
Most software development companies de-prioritize support activities and oftentimes the Engineers that developed the systems are called upon to also…
Engineers like to just get to work when developing software, Black Line understands the value of first thoroughly understanding a…
Software Warranty & Defect Policy Black Line recognizes that software developers are human and in spite of significant quality controls…
Solutions truly aligned with a business objective, many IT Providers implement what they know and what costs the most, not…
SonicWall is a network security solution that provides protection against a wide range of cyber threats, including malware, ransomware, and…
Black Line utilizes advanced monitoring and trending solutions to anticipate disk space needs now and the future. Combined with other…
Synology C2 Cloud Backup is a cloud-based data backup solution that allows users to easily and securely backup their data…
Data & System Integration Services Communication between software systems (in an automated fashion), improves efficiency, reduces organizational friction, and increases…
We actually do it Document & prove we are doing it On account summary reports Segregate engineering staff to do…
Technical Consulting Services From A Local Collaborator Organizations do not always need a full-time CIO or CTO, but do understand…
The Black Line makes recommendations that actually impact the business and add value beyond the technology itself. Most of our…
Veeam Backup is a comprehensive software solution for backing up and protecting data in virtual, physical, and cloud environments. With…
VMware Horizon is a virtual desktop infrastructure (VDI) and application delivery solution that enables users to access their desktop and…
A VMware host is a physical computer that runs VMware vSphere software, allowing it to host multiple virtual machines. This…
A VMware virtual server is a software-based server that allows multiple operating systems to run on a single physical host.…
Web Application Development Services Our approach is to develop a robust Web App Software built on: full scale system framework,…
Web Application Development A Web Application helps get data into the hands of those in your business that need it. All you…
Website Development Black Line IT combines website best practices and goal-oriented strategy. A robust technological environment that gives freedom to…
Website Support Services Keep your peace of mind as Black Line IT ensures your website frontend and backend runs smooth…
It’s not just about finding the best IT solutions, it’s about ensuring those solutions make your job easier, help your…
Active Directory (AD) is a directory service that is included with the Windows Server operating system and provides centralized management…
Windows DHCP (Dynamic Host Configuration Protocol) is a service included with the Windows Server operating system that provides automatic IP…
Windows DNS (Domain Name System) is a service included with the Windows Server operating system that provides the ability to…
Windows File Service, also known as SMB (Server Message Block) service, is a file sharing service that allows users to…
Windows Print Service is a feature included with the Windows Server operating system that enables users to share printers over…
Windows Server 2008 R2 is a server operating system developed by Microsoft. It is a powerful and reliable platform for…
Windows Server 2012 is a server operating system developed by Microsoft. It is a powerful and reliable platform for running…
Windows Server 2012 R2 is a server operating system developed by Microsoft. It is a powerful and reliable platform for…
Windows Server 2016 is a server operating system developed by Microsoft. It is a powerful and reliable platform for running…
Windows Server 2019 is a server operating system developed by Microsoft. It is a powerful and reliable platform for running…
WordPress hosting is a service for hosting one of the most common website development platforms used today. Black Line’s WordPress…
WordPress Hosting, Maintenance & Support Your business operations are complex enough without adding WordPress maintenance and hosting resources to your…
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