Who We Serve

We’re not just about the IT,
we’re also about the people behind the IT

How We Help Business Leaders

With Black Line IT, you never have to worry about the day-to-day. Black Line IT provides the right combination of hands-on service and proactive planning to ensure your technology seamlessly supports your business and your employees, now and in the future. We provide a proven process, deep technological expertise and always-available responsiveness. We will immerse ourselves in your business so that we can be a true partner in your growth and success.

How We Help Business Managers

We obsess over your IT, so you donʼt have to. Black Line IT is your dedicated partner. We take responsibility for the success of your technology—what you use, how it works and how your team uses it. We take the day-to-day management of technology off your plate and proactively help you plan for future needs with diligence, clarity and efficiency. Most importantly, we make sure you understand the “why” behind everything we do and recommend, so you can be confident that your technology is headed in the right direction.

How We Help Tech Users

Youʼre an expert at your job. Weʼre experts at making sure your technology helps you perform it well. Weʼre passionate about technology, but weʼre equally passionate about serving the people behind the tech. Itʼs our job to make sure things work the way you need them to, and when problems arise, help you solve them quickly. Weʼre always eager to share our knowledge, and always happy to help you learn new tips, skills and tools.

We Help Our Clients See Things Differently

See how we’ve helped solve some of our clients’ biggest IT problems.

We moved locations. It takes a lot of planning and IT strategy … and then, the thing we appreciated the most is, one Saturday night at 5:00, they were there to move [the server]. We didn’t miss a beat of business, not a beat.”

Thad Gentry
Director of Marketing
United Auto Insurance

Our entire staff located in multiple locations are all raving about the excellent support from Black Line IT. Black Line IT has made our frustrations with IT a thing of the past.”

Colleen Wronski
Director of Finance and Administration
SamaraCare Consulting

They have been able to scale us up to the number of employees we have, and yet still be conscious of how much we are spending.”

Shelly McClaskey
American Alliance Casualty Company

I've been consistently impressed with the team at Black Line. Even when I had the brilliant idea of deleting my entire website, without realizing that (of course) that would mean I no longer have email. Solved same day, as are most of the requests we have for their team. ”

James Voigt
Voigt Business Law

Blackline provides great service and is fairly priced...always professional, courteous and responsive to our needs. Blackline was always available to troubleshoot any IT problems that may arise for us. As a business owner, I highly recommend them as valuable partner for your IT services.”

Mike Santoro
Restore Construction

We went with Blackline to upgrade and streamline our IT so we could focus on our core business. We are a fairly new client - the set up was very straightforward and smooth and the service has been excellent.”

Brian Davis
Home Helpers Homecare

Nothing but good things to say about this company! Professional, courteous, pleasant, communicative, skilled, etc. The list goes on and on! Keep up the great work everyone!”

Jonathan Fiala
VP of Operations
Next Day Plus

See Who We Work With

We’ve worked with companies big and small across Chicago and western suburb Naperville, and we’re proud of every project. Here’s a sample:

Meet our Clients

Are you ready to experience IT differently?

Let’s get started by understanding your business’s needs.

We start with a conversation to deeply understand your wants and needs. Only by truly diving into discovery can we uncover the best solutions.