Technical Resources

Network Support

Support for the technologies responsible for the connectivity between various systems:

Telecommunications: Internet, DNS, phone lines, networking products, private networks

Switches: Network Switching systems and technologies

Routing: Network routing systems and technologies

WIFI: Wireless network technologies

Monitoring: Network Device monitoring, alerts, trending

Service Group
  • Infrastructure Support
Technical Value Propositions
  • Networking
  • Redundancy
Black Line Value Propositions
  • Access
  • Availability
  • Technical Stability

Why does this matter for your business?

If server technologies are the brain of IT Infrastructure then networking is the nervous system. These technologies are essential to move data, requests and other communication inside and outside an organization. Supporting these technologies ensures all Infrastructure systems receive the data needed, when needed.

What value does this add to your business?

It is important to a business because without properly supporting these technologies IT infrastructure can be rendered useless. A failure in a single network component or portion of a component can have a dramatic impact on overall IT availability

  • Technical Stability
  • Responsiveness
  • Availability
  • Risk Reduction
  • Accessibility

What common problems does this solve for your business?

Internet interruption, performance when accessing server files, WIFI access point issues, data loss to certain people or locations. Performance issues to the Internet. Unexplained data corruption or errors

Why do you need a solution?

Often, focused on the support of networking technologies is not perceived as import because they are often ubiquitous to an organization’s infrastructure. With todays reliance on the Internet and with applications requiring more and more bandwidth, having a well design, maintained, and supported network is critical.

What can you and your business expect from this service?

Business Leaders can expect:
  • A business leader can expect networking systems to just work when needed. Since networking technologies are often misunderstood in their importance, the business leader can expect high performance, stability, accessibility, and security in their networking technologies. In addition, they can expect an urgent response to failures in networking technologies as they provide the back bone to the IT infrastructure
End Users can expect:
  • Fast, secure access to IT resources. Including the ability to quickly jump onto wifi networks and stay connected as they roam throughout an office. Fast and secure access to the Internet and other IT resources available on the network

How does Black Line do it better?

Black Line recognizes that networking technologies require the same amount of attention, training and urgency than any other IT infrastructure component. We are very sensitive and collaborative with third party providers of solutions (Internet, phone, access control, etc) that require access to networking technologies. We understand these technologies and can talk tech with these organizations to get the job done and reduce the Client’s risk of interruption.

More Questions or Want to Talk?

Let’s get started by understanding your business’s needs.

We start with a conversation to deeply understand your wants and needs. Only by truly diving into discovery can we uncover the best solutions.

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