General IT support for end-user technologies including (but not limited to)
Supporting End-users and the associated technologies that are leveraged for day-to-day needs is critical to the their productivity and effectiveness.
Enables people in a business productive, equipped, effective and efficient by making sure their technologies are available when they need them.
The largest quantity of support requests are end-user related as IT technologies that benefit a business are used by people. Core to BL’s value proposition is to enable end-users with with quality and available technology
By providing qualified Engineers that are trained and experienced, not just entry level. Treating people as people, not arrogant or condescending. Communicating issues in lay terms and generally explaining what solutions were needed and why. Black Line does not communicate in an overly technical way
More Questions or Want to Talk? Let’s get started by understanding your business’s needs. We start with a conversation to deeply understand your wants and needs. Only by truly diving into discovery can we uncover the best solutions. Let’s Talk >
We start with a conversation to deeply understand your wants and needs. Only by truly diving into discovery can we uncover the best solutions.
Let’s Talk >
We don’t just look at IT differently, we think about it differently. We see the small details, and also the big picture. We see ideas before they come to life.
Look at some of our always-updating posts and articles, and you just might start thinking differently about your IT.
Internet safety has become one of the most important topics in the business world recently. Companies are being targeted by ransomware and complex schemes that cost them thousands if not millions of dollars, and these criminals are only getting smarter.
You may have heard of email phishing, but whale phishing takes this crime to a new level - it’s about using technology to catch the big one! Whale phishing is an email scheme where the perpetrator pretends to be someone you trust – and often someone in authority, like your CEO.
Cyberattacks are on the rise and continue to make the news. But what do these attacks mean for small and medium-sized businesses (SMBs)?