Software Development Toolsets & Services

Overview

The Software Toolsets Black Line uses for software development are critical for more rapid development, high-quality, affordable and low maintenance costs.  The following systems and platforms require maintenance, updates, and support:

• Development Toolsets
  • Development languages and frameworks (.Net, C#, Java, etc)
  • User Interface languages and frameworks (Javascript, bootstrap,ASP)
  • Business Intelligence platforms (PowerBI, Tableau)
• Web browser technologies (HTML, CSS)
• Services
• Notification systems (email, SMS notifications)
• Components (Bootstrap, UI Libraries)
• Integration Services
• Project and request management systems
• Development Automation
  • Source control platforms (MS Devops, Github)
  • Deployment automation (Octopus deploy)
  • Code Management (Resharper, sonarcube)
• Code monitoring, performance & Error tracking (Pingdom, Sentry.io)
• Database Platforms
  • MS SQL Server
  • MySQL
  • Access
  • Oracle

Why Does This Matter?

Maintaining Software Development toolsets is essential to meeting the service level for our Clients. Software development best practices begin with maintaining all the systems our software developers rely on to serve our Clients with speed and meet our service level obligations.

What Value Does This Add?

Having skilled, experienced Engineers properly supporting storage devices equates to having data available when the needed. Properly supporting storage devices increases their longevity and reduces the amount of time needed to address issues as they arise

Common Problems

Limited ability to troubleshoot, updates/releases that fail, unplanned failures, systems requiring unplanned upgrades, loss of service, upgrade path being lost, upgrade path is not financially viable, slow and unreliable development process

Why Is A Solution Needed?

Although not evident to most Business Leaders, there are significant number of platforms, technologies and services leveraged by Black Line to compliment the software built for our Clients. These systems require maintenance, updates and upgrades just like any other Information Technology. This leads to quicker, easier and less risky software updates.

What To Expect

Business Leaders can expect

• Expert Engineers will be keeping an eye on key technologies that their business operates on. They will not be surprised by downtime related to systems not properly licensed, updated or maintained, unplanned upgrade costs necessary to extend a system

End Users can expect

• Reduces unplanned downtime, timely response to issue impacting their software systems and transparency in work performed.

How Does Black Line Do It Better?

Black Line is forward thinking and proactive management is part of our culture and central to our best practices. Most software development companies ignore or avoid maintenance activities while Black Line embraces these tasks. Black Line has found it significantly increases the stability and scalability of Client software systems and prevents applications becoming “legacy” or unsupportable.