IT Services For The Transportation And Logistics Industries

Let's Talk >

According to the U.S. Bureau of Transportation Statistics, more than 53 million tons of freight move daily across the country via trucks, ships, trains, and aircraft. 

Getting these goods where they’re supposed to be — and tracking them across their journey — is no easy task. Black Line’s customized services and IT solutions for transportation in Illinois can help improve visibility, reduce complexity, and enhance the customer experience.

Benefits of IT Support for Transportation and Logistics Companies

In-depth information technology for transportation services offers several benefits for organizations, including:

Improved business productivity

Knowing where shipments are at any time, where they’re going, and how long they should take to arrive provides a significant boost to business productivity. With access to shipment status and tracking data in real-time, companies can identify potential productivity roadblocks and make changes as required.

Enhanced customer experience

The customer experience defines the success or failure of a transportation business. If customers aren’t happy because packages didn’t arrive on time or goods were damaged, they won’t come back. Customized IT services for logistics let companies create data-driven dashboards that provide critical information about consumer shipments.

Optimized IT costs

With technology now a critical part of logistics and transportation operations, it’s easy for companies to overspend on solutions that underdeliver. The result? Costs that outpace benefits.

Custom IT solutions enable companies to pick and choose features and functions that deliver the best combination of price and value. For example, GPS-enabled tracking allows companies to optimize transportation routes, in turn reducing fuel costs and delivery times.

Simplified compliance

Depending on the type of goods transported, logistics companies may be required to meet one (or more) compliance standards. These include rules around end-to-end goods tracking for food or beverage products, or obligations for complete and transparent documentation for goods moving into or out of the country.

Custom-built IT tools let businesses build services that collect key compliance data and make it easily accessible for audits or other regulatory requests.

Streamlined security and data protections

Logistics data can help companies improve operations and reduce the risk of lost or damaged goods. If this data is breached, however, it can lead to reputation damage, regulatory issues, and revenue loss. Customized data protection solutions allow companies to pinpoint critical data sources and take steps to keep them safe.

Transportation Services by Black Line IT

As a leading provider of IT solutions for transportation in Illinois, Black Line IT offers multiple services to improve logistics operations.

Cybersecurity Services

Our cybersecurity services include systems checks, alert systems support, infrastructure maintenance, and security awareness training. We also provide complete documentation of all implemented policies and procedures to ensure regulatory compliance.

IT Support

With technology now the backbone of logistics success, companies need an experienced IT partner to ensure systems are working as intended. From end user to server to network and virtualization support, Black Line IT has you covered.

Preventative Maintenance

Small issues left unchecked become big problems. Our staff have the knowledge and experience to provide preventative maintenance — identifying and addressing potential issues ASAP.

System and Data Integration

Effective use of IT in logistics requires integrated data and systems. Black Line IT can help ensure that both new and old technologies work in tandem to deliver reliable logistics results.

Helpdesk and Rapid Response

When users have questions, they need answers ASAP. Our help desk and rapid response services let users get help via phone calls, emails, text chats, or with on-site help.

IT Assessments

How are current IT tools performing? What needs to change or improve? IT assessments from Black Line IT provide the information companies need to streamline IT spending.

IT Improvement Projects

As transportation and logistics evolve, companies must ensure their IT keeps pace. We can help your teams conduct a complete IT inventory and develop custom solutions that meet your budget and timeline.

Asset Management

Not sure where warranties are located or when SaaS subscriptions run out? We are. With asset management services from Black IT, the information you need is just a click away.

Why Black Line IT?

IT challenges in transportation aren’t static. The dynamic nature of moving goods across the country — or across the world — means that when problems happen, they can happen without warning.

With logistics IT services from Black Line IT, Chicago-area businesses get the benefits of proactive network monitoring and problem-solving. From cybersecurity solutions designed to preemptively detect and eliminate threats to rapid response helpdesk staff capable of identifying root causes and getting operations back on track, Black Line transportation IT solutions help give companies the competitive edge they need to keep goods on the road and customers coming back.

Ready to make your move? See how Black Line IT can help.

 

Technology will slowly deteriorate and fail if left unattended.

Black Line IT ensures technology is performing at it’s optimum level 24/7.

We help:

Reduced hassle
Increased user productivity
Increased technical stability
Responsive and reliable support