Transforming lives through digital technology
Our Client-focused Core Values
At Black Line IT, our values guide every one of us, ensuring we treat each other and our clients with straightforward honesty and respect.
We value transparency in communication and setting appropriate expectations throughout our partnership so you are not left guessing. You need to have trust in your IT partner, so we will have regular engagement to keep you up-to-date and to be sure we are meeting your businesses needs.
No one wants to work with the IT person who thinks they know everything…neither do we! Our team consists of knowledgeable yet humble professionals who will treat you with respect. We value patience, providing guidance, and will never display what we call “techno-arrogance”.
We value fairness over revenue; the long-term relationship with our Client is more important than the short-term profitability of work performed. We take responsibility for work performed, always striving for the Gold Standard quality. We provide solutions that match your need, not solutions that generate the most revenue.
We move quickly because you move quickly. Because IT is central to getting a job done, we will address your technical issues with speed so you can get back to work. We value your time, so will work around your schedule and service with flexibility to the best of our ability.
All businesses use technology differently, we value your unique needs and will be creative as we explore options for you. This means weighing the financial and operational impact of our recommendations. We will collaborate with you to look to the future; not all solutions operate on the same timeline.
Ready to see
things differently?We’re always looking for talented,
passionate people.