Network Support
Overview
Support for the technologies responsible for the connectivity between various systems:
Telecommunications: Internet, DNS, phone lines, networking products, private networks
Switches: Network Switching systems and technologies
Routing: Network routing systems and technologies
WIFI: Wireless network technologies
Monitoring: Network Device monitoring, alerts, trending
Why Does This Matter?
If server technologies are the brain of IT Infrastructure then networking is the nervous system. These technologies are essential to move data, requests and other communication inside and outside an organization. Supporting these technologies ensures all Infrastructure systems receive the data needed, when needed.
What Value Does This Add?
It is important to a business because without properly supporting these technologies IT infrastructure can be rendered useless. A failure in a single network component or portion of a component can have a dramatic impact on overall IT availability
- Technical Stability
- Responsiveness
- Availability
- Risk Reduction
- Accessibility
Common Problems
Internet interruption, performance when accessing server files, WIFI access point issues, data loss to certain people or locations. Performance issues to the Internet. Unexplained data corruption or errors
Why Is A Solution Needed?
Often, focus on the support of networking technologies is not perceived as important because they are often ubiquitous to an organization’s infrastructure. With todays reliance on the Internet and with applications requiring more and more bandwidth, having a well design, maintained, and supported network is critical.
What To Expect
Business Leaders can expect
- A business leader can expect networking systems to just work when needed. Since networking technologies are often misunderstood in their importance, the business leader can expect high performance, stability, accessibility, and security in their networking technologies. In addition, they can expect an urgent response to failures in networking technologies as they provide the back bone to the IT infrastructure
End Users can expect
- Fast, secure access to IT resources. Including the ability to quickly jump onto wifi networks and stay connected as they roam throughout an office. Fast and secure access to the Internet and other IT resources available on the network
How Does Black Line Do It Better?
Black Line recognizes that networking technologies require the same amount of attention, training and urgency than any other IT infrastructure component. We are very sensitive and collaborative with third party providers of solutions (Internet, phone, access control, etc) that require access to networking technologies. We understand these technologies and can talk tech with these organizations to get the job done and reduce the Client’s risk of interruption.