Privacy Policy

Privacy Notice

Last updated April 10, 2025Welcome to the privacy notice of Blackline
(“Company,” “we,” “us,” or “our”).
It explains how and why we collect, store, use, and share (“process”) your information when you use our Services.

Questions or concerns? Email us at
success@blacklineit.com or visit our
Contact page.

Summary of Key Points

This brief overview highlights important aspects of our privacy practices. For full details, read the
corresponding sections in this notice.

  • We collect personal information you provide and certain data automatically (see Section 1).
  • We do not process sensitive personal information or buy data from third parties.
  • Your data is used to deliver, improve, secure, and market our Services (Section 2).
  • Information is shared only with trusted service providers or when legally required (Section 4).
  • You have rights to access, correct, delete, or limit use of your data (Section 9).

1. What Information Do We Collect?

Personal Information You Provide

We collect details such as your name, email address, phone number, mailing address, job title, and contact
preferences when you interact with us—e.g., request information, sign up for events, or engage in sales
discussions.

Information Collected Automatically

When you visit our Services, we automatically log technical data (IP address, browser type, device details,
language, referring URLs, and usage metrics) to secure our systems and analyze performance.

2. How Do We Process Your Information?

We use your data to:

  • Provide and maintain the Services;
  • Respond to inquiries and offer support;
  • Send marketing or promotional communications (opt‑out any time);
  • Detect and prevent fraud or security threats; and
  • Analyze usage to improve features and user experience.

4. When & With Whom Do We Share Your Information?

We share data with vetted vendors (e.g., analytics, hosting, marketing platforms) that perform services on our
behalf under strict confidentiality agreements. We may also disclose information during business transfers or
when required by law.

5. Do We Use Cookies & Other Tracking Technologies?

Yes. Essential cookies keep the site functional; optional cookies (used only with your consent) enhance
experience and analyze traffic. Manage preferences at any time via the “Preferences” link on our site.

6. How Long Do We Keep Your Information?

We retain personal information only as long as necessary to fulfill the purposes outlined in this notice, or as
required by law. When no longer needed, data is deleted or anonymized.

7. How Do We Keep Your Information Safe?

We employ administrative, technical, and physical safeguards. Nonetheless, no online transmission or storage
system is 100 % secure; use the Services at your own risk.

8. Do We Collect Information from Minors?

No. We do not knowingly solicit data from children under 18. If you believe we have inadvertently collected such
data, please email success@blacklineit.com.

9. What Are Your Privacy Rights?

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of
your personal information, and to withdraw consent at any time. Submit requests via our
Contact page.

10. Controls for Do‑Not‑Track Features

Currently, we do not respond to browser DNT signals, as no uniform standard exists. If standards emerge, we will
update this notice accordingly.

11. Do California Residents Have Specific Privacy Rights?

Yes. California residents can request disclosures about personal data we share for marketing purposes, and may
exercise additional rights under the CCPA. See our full CCPA disclosure within this section of the notice.

12. Do Virginia Residents Have Specific Privacy Rights?

Yes. If you reside in Virginia, the CDPA grants rights similar to those in California. Submit requests via our
Contact page.

13. Do We Make Updates to This Notice?

We may revise this notice periodically. The “Last updated” date at the top reflects the latest version. Material
changes will be announced prominently on our site or via direct communication.

14. How Can You Contact Us?


1751 W. Diehl Rd., Suite 185
Naperville, IL 60563, USA

Email: success@blacklineit.com

15. How Can You Review, Update, or Delete Your Data?

To exercise any of your rights, please complete our data‑subject request form available on the
Contact page.
We will respond in accordance with applicable data‑protection laws.

© 2025 Blackline. All rights reserved.